Almost every commercial cleaning contract requires a certificate of insurance. The contractor’s broker emails a one-page PDF, somebody files it, and the box is ticked. Here is what that one-page PDF says about itself, printed in capital letters at the top of the standard form: “THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY […]
Four different services get sold as “floor care,” they cost wildly different amounts, and most buyers cannot tell them apart on a quote. That is the usual framing for an article like this, and it is true as far as it goes. But the expensive mistake is not choosing the wrong process. It is doing […]
Most buildings that are unhappy with their cleaning company stay with it anyway. Not because the service improves, and not because anyone has changed their mind. They stay because of a date. The clause that decides everything Before you shortlist anyone, before you write a scope, before you have a single conversation with a prospective […]
There is no form on this page. The template is below, in full, and you can copy it. We have put it here ungated because a scope of work is only useful if it actually gets used, and because the most honest thing a cleaning company can do for a prospective client is help them […]
Search this question and you will get the same answer everywhere: every 12 to 18 months. That figure is real — it comes from the Carpet and Rug Institute’s general guidance, which says to “professionally deep clean your carpets every 12 to 18 months to remove embedded dirt and grime.” It is also, for most […]
Every other building we clean treats janitorial as a facilities line item. A bank or credit union cannot, and the reason is written into federal regulation. If a cleaning crew has after-hours access to your branch, that company is not a vendor in the ordinary sense. It is a service provider — a defined regulatory […]
A veterinary clinic is the only building we clean where the disinfectant has to satisfy two requirements that pull in opposite directions. It has to kill a virus that survives in the environment for months to years, shrugs off 80°C for an hour, and is shed by recovering patients for a fortnight after they look […]
Most articles about commercial cleaning are written for the person who occupies the building. This one is written for the person who has to account for it. If you manage a multi-tenant office building, your janitorial contract is not really a cleaning document. It is a CAM document — and most janitorial contracts are not […]