Frequently Asked Questions

Thinking about commercial cleaning but don’t know where to get started? Wondering what sets JAN-PRO Cleaning & Disinfecting apart? If your mind is cluttered with questions, JAN-PRO Cleaning & Disinfecting has a clean slate of answers.

The Basics

1. Does JAN-PRO Cleaning & Disinfecting clean during or after business hours?

Both! JAN-PRO Cleaning & Disinfecting’s schedule revolves around yours, and each independent operator is happy to work its cleaning magic whenever you prefer.

2. What size accounts do your cleaning franchisees service?

With innovative systems and technology, no facility is too large to clean! Whether you need a one-time speciality service or regular cleanings, our certified cleaning franchisees have you covered.

3. Do you have a customer service portal?

Yes, the client site gives you easy access to your account information and allows you to view reports, schedule cleanings, communicate with your coordinator, and more.

4. Are background checks done on the cleaning franchisees?

Yes, thorough background checks are completed on every certified cleaning franchisee that services their clients.They are also bonded and insured, offering full peace of mind.

More Specifics

5. Are you nationwide?

Aside from Montana, Wyoming, North Dakota, and South Dakota, local cleaning franchisees provide cleaning services to facilities big and small from coast to coast.

6. Do you do terminal cleaning?

Yes, with MEDMETRIX® certification, JAN-PRO Cleaning & Disinfecting is capable of completing terminals cleaning.

7. Do you clean up biohazards?

JAN-PRO Cleaning & Disinfecting is not currently certified to dispose of biohazardous waste. Local franchisees have plenty of other medical certifications though. Contact your local cleaning franchise office for more details.

8. Do you do landscaping?

While landscaping is not JAN-PRO Cleaning & Disinfecting’s turf, many of its franchise owners have partnerships with landscapers. They’d be happy to connect you to vendors who care about your curb appeal as much as we care about your clean appeal. Contact your local franchise office for more details.

Get Started With JAN-PRO Cleaning & Disinfecting