The terms “JAN-PRO,” “we,” “us” or “our” mean JAN-PRO Franchising International, Inc. and JAN-PRO Enterprises, LLC. “You” means an individual who visits our Online Services and does not refer to a business or other entity or to individuals outside the U.S.
We collect your personal information in order to provide and continually improve our products and services. Here
are the types of personal information we collect:
Information You Give Us: We receive and store any information you provide in relation to the Online Services. Examples of what we collect are below. You can choose not to provide certain information, but then you might not be able to take advantage of many of part or all of our Online Services.
Automatic Information: We automatically collect and store certain types of information about your use of the Online Services, including information about your interaction with products, content and services available through the Online Services. We use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device access the Online Services. Examples of what we collect are below. Our physical offices may use cameras, computer vision, sensors and other technology to gather information about your activity in the office.
Types of Cookies:
You can at any time change or withdraw your consent from the Cookie Declaration on our website. Please state
your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: jan-pro.com
Subject to applicable law, you have the right to request access to and correction of the personal information we maintain about you, to request the restriction of the processing of your personal information or to object to that processing on grounds relating to your particular situation.
In addition, you may have the right to request erasure of your personal information in certain circumstances provided by applicable law. Subject to applicable law, where technically feasible, upon written request and verifiable identification, we will provide you with a copy of your personal information in a structured, commonly used, machine-readable format. To exercise these rights, please contact JAN-PRO’S Privacy Officer as described below. You may lodge a complaint with a data protection authority if you are not satisfied with our response.
California Residents. If you are a California resident, please click here for more information about our privacy practices and your rights.
JAN-PRO does not disclose any personal information about JAN-PRO’s potential customers or current customers to third parties, except as permitted by law or as described below:
JAN-PRO have entered into Regional Master Franchise Agreements with JAN-PRO’S regional development franchisees. If you are submitting your information on or through JAN-PRO’s Online Services relating to cleaning services or for unit franchises, JAN-PRO will disclose your information to JAN-PRO’s regional development franchisee closest to your area for purposes of carrying out marketing activities and providing you with the information you requested. You can choose at any time not to allow JAN-PRO to share your personal information with JAN-PRO’s regional development franchisees by contacting JAN-PRO using the address, phone or email provided below under “Contact Us”.
Other Third Parties for Marketing Purposes
JAN-PRO does not currently sell or license your personal information to any third party unrelated to JAN-PRO. JAN-PRO may from time to time provide your information to third parties (or JAN-PRO affiliates or subsidiaries) whose products and services JAN-PRO believes may be of interest to you so that promotional materials may be sent directly to directly. Should you wish to later opt out of these disclosures, please contact JAN-PRO using the address, phone or email provided below under “Contact Us
If JAN-PRO undergoes a corporate reorganization or is purchased by another company, JAN-PRO will share and/or transfer your personal information with its affiliate group and/or its corporate acquirer, including any prospective acquirer, in order for you to continue to receive the same products and services from the acquirer.
Disclosures Permitted or Required By Law
JAN-PRO reserves the right to disclose your personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
JAN-PRO generally uses the personal information you provide for purposes consistent with the reason you provide it, such as to carry out your services, to communicate with you about your services or other transactions, to respond to your inquiries, to process franchise applications and for marketing and promotional purposes. JAN-PRO also may use your information to help JAN-PRO develop new products and services for internal business purposes, to investigate or settle inquiries or disputes, to respond to subpoenas or other legal process served on JAN-PRO or for other legally required or permissible purposes.
JAN-PRO collects information such as your Internet browser type, operating system, and the IP address of the website from which you are linked to the Online Services. JAN-PRO uses this information to help us tailor our Online Services in a manner to better match your computer settings, interests and preferences.
JAN-PRO use a specific cookie in order to facilitate the use of Google Analytics in order to track and analyze the pages of the Online Services you visit. JAN-PRO does this only to better understand how you use this Online Services, with a view to offering improvements for all Online Services users and to tailor JAN-PRO’s business activities accordingly, both generally and specifically to you. Google Analytics cookies do not provide JAN-PRO with any personal information. Learn more about privacy at Google and to opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on found here.
JAN-PRO may contact you with offers and information concerning our products, services or promotions or those of JAN-PRO’s affiliates, franchisees or other third parties. You always have the choice not to receive these items. You may contact JAN-PRO as shown below under “Contact Us” either by mail, email or by phone to make a request to opt-out of these promotional activities, or in the case of e-mails, follow the opt-out instructions provided in the e-mail.
JAN-PRO restricts access to personal information about you to those of JAN-PRO’s employees who need to know the information to provide products and services to you. JAN-PRO maintains physical, electronic and procedural safeguards that comply with applicable law to guard your personal information against loss, theft and unauthorized access, disclosure, copying, use, or modification. In addition, JAN-PRO employs generally accepted information security techniques, such as firewalls, access control procedures and SSL encryption, to protect personal information against loss and unauthorized access.
JAN-PRO retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with record retention requirements and applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you.
Suggestions, materials or other intellectual property sent or transmitted to JAN-PRO through JAN-PRO’s Online Services are governed by the separate terms applicable to these materials identified at the time of submission (if any). If no terms are identified, with the exception of personal information, all items will be deemed to be non -confidential, and we will have no obligation of any kind with respect to these items and will be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.
JAN-PRO’s Online Services is not intended for use by children under 16. JAN-PRO asks that children under the age of 13 do not use the Online Services and do not submit any personal information to JAN-PRO.
JAN-PRO FRANCHISING INTERNATIONAL, INC.
2520 Northwinds Parkway, Suite 375
Alpharetta, Georgia 30009
This notice is effective as of January 1, 2024.
© 2024 JAN-PRO Franchising International, Inc. and JAN-PRO Enterprises, LLC