Your business deserves a clean and professional environment, but not all cleaning providers deliver the quality clean you need. If you’re noticing declining cleaning service standards, poor communication, inconsistency, complaints from employees and clients, and that you’re doing most of the cleaning then it might be time to re-evaluate your current cleaning service.
Today, we’re going to walk you through the 5 telltale signs that it’s time to switch to a cleaning provider who prioritizes your business like JAN-PRO Cleaning & Disinfecting in NEPA.
Declining Service Standards
One of the most common signs that it’s time to switch your commercial cleaning provider is a noticeable decline in service quality. Is the service meeting your standard with every clean? For example, are you noticing that the trash is left behind or that they are missing the high dusting. This decline not only affects the appearance of your space but can also impact employee morale and first impressions of your business over time. A reliable company should be making sure that they are following the scope of work every time they do a cleaning.
At JAN-PRO Cleaning & Disinfecting we deliver a consistent clean every time backed by our three-step process. Plus when you choose JAN-PRO Cleaning & Disinfecting you get our no-nonsense guarantee so you can rest assured that you will receive an effective and responsive clean with every visit. If you’re not 100% happy, it’s resolved within a day or the next clean is free.
Poor Communication
Effective communication is important for the success of any service relationship. If your current cleaning provider is hard to reach, doesn’t respond to your concerns promptly, or doesn’t update you on service changes, it’s a major red flag. A lack of or poor communication can lead to misunderstands and unresolved issues among other things. A professional and reliable cleaning provider should have open lines of communication with you to ensure all of your questions and concerns are being answered.
At JAN-PRO Cleaning & Disinfecting you have a direct line of communication with your service provider who is a local JAN-PRO Cleaning & Disinfecting franchisee and you also have one with the service coordinators at the Northeastern PA office.
Inconsistency
Inconsistent service is a major frustration for businesses that pay to have their business cleaned by a professional company. At the start the cleaning is great, but after a while, the cleaners keep missing areas and even missing days. This inconsistency and unreliability can not only harm your workspace’s image with clients but can also erode your trust in the provider.
A trustworthy cleaning provider should deliver you a consistent clean with every visit. JAN-PRO Cleaning & Disinfecting franchise owners follow a scope of work each time they clean to help ensure consistent service for your Northeastern PA business.
Complaints from Employees and Clients
Complaints from employees and clients about cleanliness is a strong sign that your current cleaner isn’t meeting expectations. Whether it’s lingering odors or dirty restrooms, these issues can create a negative impression for clients and lower employee satisfaction. A clean space is so important for businesses today as it has such a big impact on people’s impression of you.
When you’re paying a professional cleaning company to keep your business spotless for employees and clients they should be doing so. If they are neglecting this responsibility then it’s time to find a new cleaning provider. JAN-PRO Cleaning & Disinfecting understands the importance of keeping your business clean and ensures that issues are resolved within a day thanks to the JAN-PRO Cleaning & Disinfecting Guarantee.
You and Your Team Are Doing the Cleaning
When you and your team are left constantly picking up the slack for your cleaning provider, it’s clear that something is not right. While it is respectful to clean up after yourself and not create an unnecessary mess something is wrong if you are the one keeping your office clean.
Whether you and your team are taking out the trash, restocking supplies, or even wiping down desks these tasks should not consistently fall on you. A professional and reliable cleaning provider should be handling everything on the scope of work when they are coming in to clean so that you can focus on your business.
JAN-PRO Cleaning & Disinfecting in NEPA Gets the Job Done Right
Settling for subpar cleaning services is not an option for businesses in today’s world. If your business has experienced declining cleaning service standards, poor communication, inconsistency, complaints from employees and clients, and that you’re doing most of the cleaning then it’s time to make a change.
JAN-PRO Cleaning & Disinfecting in NEPA has over 15 years experience of cleaning businesses of all different industries, sizes and requirements. Local franchise owners are committed to ensuring that your business gets a thorough and consistent clean every time, guaranteed.
Are you ready to experience a professional clean that your and your business can count on? Contact JAN-PRO Cleaning & Disinfecting in NEPA today to schedule your free consultation for you business in Lackawanna, Lehigh, Luzerne, Monroe or Northampton county.