The Top 5 Benefits and Downfalls of Outsourcing Your Janitorial Services

Posted on March 19, 2024

If you’re a business owner, you know that every decision relies on carefully weighing the advantages and disadvantages. So when it comes to keeping your facility clean, what are the pros and cons of janitorial services?

When you work with a certified, independently operated business with the JAN-PRO Cleaning & Disinfecting in Phoenix name, you’re committing to quality service that pays dividends to your investment. Our certified franchisees can handle all types of work environments. From the Desert Sky Mall to the Children’s Museum of Phoenix, you can find a trusted service provider that can expertly meet your janitorial needs.

To request a quote, contact JAN-PRO Cleaning & Disinfecting in Phoenix today.

In-House Vs. Outsourced Janitorial Services

What’s the difference between hiring an in-house cleaning staff and relying on commercial cleaning companies to keep your facility clean? With an in-house staff, you’re responsible for their payroll, administration, and everything else that comes with managing employees.

When you outsource your cleaning to a janitorial company, you’re not responsible for their management but must have the resources to communicate with and pay the contractors.

5 Outsourced Janitorial Services Disadvantages

When you hire a certified cleaning consultant for your cleaning jobs, you’ll find several challenges you must consider before fully committing to working with them.

1. Requires Investment

When you hire a service provider for cleaning services, it requires an ongoing investment of money, which is the biggest trade-off for all the benefits you’ll receive. The level of investment you’ll require depends on several factors, including:

  • The type of business you run
  • The extent of the cleaning services you require
  • How frequently do you require janitorial services
  • Whether you require cleaning during off-hours or peak hours

Only you can decide whether the investment is worth all the benefits you receive, but even if you hire and maintain your own cleaning staff, you’ll still require an investment of money and the time it takes to manage the staff.

2. Relaxes Employee Expectations

One of the most overlooked disadvantages of janitorial services is that it can make your employees complacent about their obligation to care for their own space.

Your employees work hard to stay productive and do their jobs well, so you can understand how they might lose sight of their responsibility to help keep their workspace clean. If they know a janitorial service will pick up after them, they’ll probably neglect to throw away their trash, clean out their old lunches from the fridge, and wash their coffee mugs.

Many business owners forgo outsourcing their cleaning services because they know their employees can do much of the basic work of keeping the place clean.

While that’s true, cleaning does take away from their other obligations and ability to stay productive. If you’re worried about your staff becoming careless about cleaning up after themselves, hang some signs for reminders and foster a spirit of collaboration and pride so everyone contributes.

3. Required Search Period

When you look for a cleaning contractor, you’ll spend valuable time looking for a provider that you know provides the quality you need for a price you handle. During this time, you may rely on your employees to keep the facility clean, which means you’re taking time away from their other productive work.

Alternatively, the cleanliness of your building may become subpar during this period, which can reflect poorly on your brand.

If you’re hesitant to find a cleaning provider because of how much time it can take, you’re expressing a valid concern. However, how much time does it take to find qualified and reliable janitorial staff? When you also consider high rates of turnover and training employees, outsourcing your cleaning jobs actually requires less time overall.

4. Less Control

When considering the pros and cons of janitorial services you don’t keep on staff, consider the importance of maintaining a high level of control.

When you hire your own staff, you can set your own procedures and expectations and can frequently check in on their progress and quality. When you work with a cleaning contractor, you won’t have the same level of control.

For example, the certified unit franchisees with JAN-PRO Cleaning & Disinfecting in Phoenix all exemplify a high level of standards, but the procedures and methods may differ from how you’d approach cleaning services.

However, if you don’t have to spend time and energy managing your own janitorial staff, you can spend your time with more productive management opportunities. As long as you trust in the standards of your cleaning service provider, you won’t have to exert control to ensure they complete the job with quality.

5. Potential Communication Issues

When you work with an outsourced janitorial service, you always risk poor communication. As a business owner, you know that good communication reduces risks, increases productivity, and streamlines operations, and you’re right to expect a high level of communication from other companies you work with.

Thankfully, you can avoid this issue by properly vetting your cleaning contractors. Before you commit to hiring them, spend some time talking with a franchisee from JAN-PRO Cleaning & Disinfecting in Phoenix. If you’re happy with a consistent and transparent level of communication, you won’t have to worry about issues in the future.

To request a quote, contact a franchisee today.

5 Outsourced Janitorial Services Advantages

Outsourcing janitorial services is a popular option because the benefits outweigh the disadvantages. When you work with one of our certified teams, you’ll gain some significant janitorial services advantages for your business.

1. Cost Savings

One of the pros of janitorial services you don’t keep on staff is the cost savings you’ll experience. Investing in a cleaning contractor saves you more money than you’d expect, as outsourcing your cleaning saves you money in the following ways:

  • You don’t pay for hiring and training
  • You won’t buy, rent, or store cleaning equipment
  • You’re not responsible for compensating the staff, which saves you money on health insurance, payroll, workers’ compensation, and more.

The International Facility Management Association estimates that outsourcing your cleaning staff can save you around 25% of cleaning costs.

2. Improved Quality

When you work with a certified unit franchisee from JAN-PRO Cleaning & Disinfecting in Phoenix, you know you’re receiving consistently high-quality service. When you have your own staff, you’ll see the quality drop whenever one of your staff is sick or feeling overworked.

With a cleaning contractor, the franchisee must handle all those challenges, and as a certified provider, they have a proven history and reputation of providing high-quality service for every job.

3. Less Liability

Cleaning requires special chemicals and equipment that present a certain level of risk to employees. Whether it’s slipping on a wet floor or inhaling harmful fumes, when your employees experience an injury, you’re liable for helping them recover.

When you outsource your cleaning to a trusted contractor, you’re never liable for any injuries that happen. Not only will this save you some money paying for workers’ compensation or training your employees on proper techniques, but it also helps maintain your reputation as a safe and enjoyable place to work.

4. Reduced Administration

How much time and money do you spend on human resources? The more staff you have, the more administration and management they require to deliver consistently positive results. When you don’t have to manage your own staff, you’re not responsible for any of the following:

  • Hiring and training new employees
  • Employee reviews and performance evaluations
  • Filling absences during sick days or vacations
  • Developing procedures and policies
  • Running payroll, taxes, and other compensations

5. Improved Flexibility

One of the biggest advantages of outsourcing your janitorial services is they can work within your schedule. While an in-house staff might only work during normal business hours, when you work with an independent contractor, you can have them come during off hours so none of your employees feel distracted by the loud cleaning equipment.

While you’ll likely have them on a set schedule, if you have a cleaning emergency, you can schedule ad-hoc service much more easily than asking your own employees to come in at the last minute.

Benefit From Janitorial Services with a Certified Contractor of JAN-PRO Cleaning & Disinfecting in Phoenix

At JAN-PRO Cleaning & Disinfecting in Phoenix, we seek out dedicated and professional franchise owners who can deliver the highest quality services to your business. When you consider the pros and cons of janitorial services you outsource, you can clearly see that the benefits outweigh the disadvantages.

From working within your schedule to creating a reliably clean and safe space for your employees and customers, our franchisees maintain a strong reputation for providing the best janitorial services in Phoenix. From the Northwest Valley to Southeast Valley and every neighborhood in between, our independent contractors can handle it all.

You can contact your nearest franchisee for JAN-PRO Cleaning & Disinfecting in Phoenix by filling out this online form. We’ll set you up for a free estimate.