How To Choose a Commercial Cleaning Contractor
More businesses in Western New York are starting to recognize how vital reliable cleaning services are. However, not every commercial cleaning contractor offers the same quality of service. This is why business owners should be discerning about the cleaning contractor they end up hiring when searching for a service provider to maintain their spaces.
How do you find the right commercial cleaning contractor for your business? Here are some of the best practices we recommend when choosing a commercial cleaning contractor.
Read Client Reviews
Any office cleaning contractor can say they’re the best in your area. Avoid taking their claims as a fact until you’ve reviewed the contractor’s client reviews on platforms like Yelp, Google, or the Better Business Bureau. Suppose you’re looking for a commercial cleaning independent contractor or a team to clean your spaces. In that case, the overwhelming opinion of a cleaner’s clients can indicate their services’ reliability.
While not every review on the internet may be accurate, reviews can speak volumes if they’re all praising or criticizing a commercial cleaning contractor. When a potential contractor has overwhelmingly negative reviews, there’s a high possibility that you could also be unsatisfied with the work they deliver as an office cleaning contractor.
Conduct Thorough Checks
Many commercial cleaning contractor service providers offer free quotes or plenty of communication lines to get in touch with them. Sending them a message doesn’t instantly bind you to them, so feel free to send inquiries while you shop around to get more information. Some of the questions you should ask include the following:
- Services Offered and Specialization: If your business falls in an industry with compliance regulations and health codes, ask if they’re experienced in your niche.
- Rates: Competitive rates are an advantage against other contractors who provide the same level of quality for higher rates.
- Insurance: If the office cleaning contractor damages your hardware and other equipment, are they covered by liability insurance while on the clock to protect your assets?
- Business Documents: Is your commercial cleaning independent contractor licensed to operate? Service providers that lack the necessary documentation may be a liability to your commercial establishment.
- Cleaning Process, Equipment, Supplies: Service providers that claim to disinfect and sanitize your commercial spaces must use cleaning products registered by the United States Environmental Protection Agency.
Request a Job Order
A job order or a statement of work is a document that comprehensively lists what a contractor’s services entail. Browsing this document manages your expectations because it lists which areas are covered by a contractor’s services and how often they’re likely to provide it.
On top of this, you can also request a schedule of their cleaning services. Depending on your business type, you may need their services during busy hours or after regular office hours. If they can’t accommodate your schedule, you will likely find a business that can.
Ask About Their Industry Experience
Whether you’re a regular office or a commercial establishment in a heavily regulated industry, the cleaning contractor you work with must understand your industry. On top of their experience, allowing them to provide the best service, knowing your industry is crucial for some businesses that must comply with public health codes or regulations.
For instance, medical establishments like hospitals, clinics, and pharmacies have strict disinfection and sterilization protocols. On the other hand, most offices don’t have strict regulations, so the scope of services needed may differ for these establishments.
Achieve Cleaner Spaces with JAN-PRO Cleaning & Disinfecting of Western NY
Experienced cleaners will provide your business with the edge it needs to shine, so shopping around for the best cleaning services in your area can give you access to services that exceed your expectations. Find reliable cleaning and disinfecting solutions for your commercial spaces today with JAN-PRO Cleaning & Disinfecting.
Get in touch with JAN-PRO Cleaning & Disinfecting for a free estimate.