At JAN-PRO® of Riverside, we know that you need quantifiable data to ensure you’re receiving the best office building cleaning services possible. We’re dedicated to providing you with the information you need to see the difference our cleaning team is making for your facility in the Riverside area. Since we believe in delivering measurable cleanings and guaranteed results, we track and quantify our performance on every visit using the JAN-PRO Tracker® system. This meticulous dedication to improving our performance and exceeding our customers’ expectations has made us one of the most trusted office building cleaning companies in Riverside and the surrounding communities.
Better Office Building Cleaning with JAN-PRO of Riverside
The JAN-PRO Tracker® is our multi-tiered quality assurance system, containing numerous protocols that keep our cleaning team accountable and place your satisfaction at the forefront of our priorities. This system also allows us to improve customer communication so that working with our team is always simple and convenient.
Under this system, we use the following tools to analyze, assess, and track our performance:
- Customer communication logbooks. Our on-site logbooks are an excellent avenue for communication between our customers and cleaning team members, especially since it’s not uncommon for us to deliver our services after business hours. These logbooks also offer a detailed record of every visit so you can keep track of our work with ease.
- Checklist assessments. Before our first clean, we’ll perform a detailed assessment using a 50-point checklist, measuring the current levels of cleanliness and sanitation at your office. After 30 days of working with our company, we’ll conduct a second assessment to analyze the improvements our office building cleaning services have made, as well as ways we can further improve your facility. We’ll continue to perform periodic checklist assessments to verify that we’re following the strict protocol of the JAN-PRO Signature Clean® program.
- Satisfaction surveys from a third party. Since we’re committed to remaining accountable to our customers, we’ve enlisted third party companies to perform customer satisfaction surveys. This allows us to have outside perspectives as we measure our performance and gives us the feedback we need to constantly improve upon our cleaning procedures.
Don’t hesitate to learn more about our office building cleaning company. Call JAN-PRO of Riverside today at (951) 237-2468 to set up a free consultation at your business office in Riverside or a neighboring CA community.