At JAN-PRO® of Phoenix, we go above and beyond for our customers by delivering office building cleaning services with quantifiable results. We believe that it’s incredibly important for us to back up our services with objective data so business owners in Phoenix, AZ can measure the difference we’re making for their facility. Our office building cleaning team works with meticulous systems that ensure we are constantly adhering to our sky-high standards while exceeding your expectations for what a commercial cleaner can provide. Read below to learn more about the system that enables us to track our performance and assess our progress.
Better Office Building Cleaning with JAN-PRO of Phoenix
As a business owner, you don’t have time to work with cleaning services that don’t live up to their promises. We’re so confident you’ll love the services we provide that we offer one of the best customer satisfaction guarantees in the industry. How can we be so sure that each of our cleaning visits will impress you? We use the JAN-PRO Tracker® system to measure our performance on every clean, allowing us to consistently improve upon the results that we deliver.
The JAN-PRO Tracker® system includes a number of tools that enable our cleaning team to offer measurable results. These tools include:
- Customer communication logbooks. Our on-site logbooks have two purposes. The first is to provide a detailed record of our cleaning visits, acting as a written report of our services. The second purpose of the logbooks is to give customers a convenient vehicle for written communication with their cleaning team, which is especially important when we’re working regular business hours.
- Extensive assessment checklists. In order to measure our performance, we first have to know the baseline we’re working with. We’ll assess the current level of cleanliness at your facility using a 50-point checklist. Then, after thirty days of our partnership, we’ll go back and re-assess your facility with this extensive checklist to analyze our performance and quantify the progress we’ve made.
- Satisfaction surveys. We hire third parties to conduct customer satisfaction surveys so we remain accountable to our customers’ standards. This crucial feedback also allows us to make improvements where needed to give you the very best in commercial cleaning.
Connect with JAN-PRO of Phoenix today to get started with our office building cleaning services. Call (602) 438-1000 to schedule a free consultation.