At JAN-PRO® of San Diego, we don’t just talk the talk. We believe in delivering results that can be measured. That’s why our office building cleaning services make use of the JAN-PRO Tracker® system, which allows us to quantify our performance and measure your satisfaction with the results we provide. This dedication to tracking and improving our services has helped us become one of the leading commercial cleaning companies in the San Diego area. It’s also given our customers the opportunity to come to trust and rely upon our cleaning team, providing them with office environments that are consistently safe, sanitary, and organized so they can focus on their other business priorities.
Better Office Building Cleaning with the JAN-PRO Tracker
The JAN-PRO Tracker® system has given us the tools to build stronger relationships with our customers, refine our cleaning processes, and consistently deliver services that exceed expectations. Through this system, we are able to accurately assess our work and maintain accountability. After all, commercial cleaning services can’t be objectively assessed without quantifiable data.
Here are the different components of the JAN-PRO Tracker® system that work to record, track, and analyze the performance of our cleaning team in San Diego:
- Customer communication logbooks. We use on-site logbooks to track the progress of our cleaners and communicate with our clients.These logbooks offer a detailed record of each of our visits while also providing a convenient avenue for written communication, which is especially important when our cleaning team is working outside of normal business hours.
- Checklist assessments. Before we embark on a cleaning program, we conduct a detailed analysis of a facility’s current level of cleanliness. We utilize a 50-point checklist to establish a baseline so we can later measure the difference we make with our services. After a month, we perform a second assessment to analyze our work and determine how we can improve.
- Third-party surveys. Outside perspectives are crucial to true accountability. That’s why we’ve made a point of including third-party customer satisfaction surveys as part of the JAN-PRO® Tracker system. These surveys ensure we’re held accountable to the standards and expectations of our customers every step of the way.
Connect with our office building cleaning company today by calling (858) 210-6413 to arrange a free consultation at your office in San Diego or a community in the surrounding CA areas.