Frequently Asked Questions

Thinking about commercial cleaning but don’t know where to get started? Wondering what sets JAN-PRO Commercial Cleaning apart form the competition? Check out these FAQs to get started.

JAN-PRO Commercial Cleaning

The Basics

1. Does JAN-PRO Commercial Cleaning clean during or after business hours?

JAN-PRO Commercial Cleaning understands that different industries have varying needs. Independent owner-operators are happy to schedule their services when it’s most convenient for your operations – whether within regular office hours or after.

2. What size accounts do your cleaning franchisees service?

All commercial spaces deserve quality cleaning services, so no business or facility is too large or small to reach out to JAN-PRO Commercial Cleaning. Feel free to give us a call whether you need one-time specialty cleanings or regular janitorial services.

3. Do you have a customer service portal?

Yes. After you’ve signed up for JAN-PRO Commercial Cleaning’s services, you’ll have access to the client site. This website will give you access to your account, cleaning reports, scheduled cleaning services, communication tools, and more.

4. Are background checks done on the cleaning franchisees?

Yes. Each certified cleaning franchisee undergoes stringent background checks before they service JAN-PRO Commercial Cleaning clients. Rest assured that they are properly bonded and insured.

More Specifics

5. Are you nationwide?

JAN-PRO Commercial Cleaning works with certified franchisees in all states except Montana, Wyoming, North Dakota, and South Dakota.

6. Do you do terminal cleaning?

Yes, JAN-PRO Commercial Cleaning welcomes clients from the medical industry and similar institutions that handle patients. The MedMetrix certification allows us to understand the best practices to perform terminal cleaning and prevent the spread of pathogens in the area.

7. Do you clean up biohazards?

JAN-PRO Commercial Cleaning is not certified to handle and dispose of biohazard waste. However, some of the certified cleaning franchisees and owner-operators may have independently acquired the necessary certification and additional documents to provide biohazard cleaning services. Contact your local cleaning franchise office for more details.

8. Do you do landscaping?

Landscaping isn’t JAN-PRO Commercial Cleaning’s turf, so these aren’t included in the services. However, many certified franchisees may have established partnerships with local landscaping companies or can recommend service providers within your area. Contact your local franchise office for more details.

Get Started With JAN-PRO Commercial Cleaning