Office Building Cleaning in Roseville: Why Measuring Services is Essential

Posted on February 26, 2019

 

Have you ever wondered how you can keep your office building cleaning service accountable to its promises? At JAN-PRO® Cleaning Systems – Twin Cities, we understand how important accountability is to our customers in Roseville. We’ve set specific systems in place to track our progress and measure our performance, providing you with the data you need to recognize improved conditions at your business facility. Whether your business is located in Roseville, Hopkins, Twin Cities, Minneapolis, St. Paul, Bloomington, or a nearby town, you can count on our cleaning team to deliver on our promise to provide you with exceptional commercial cleaning services.

Better Office Building Cleaning with the JAN-PRO Tracker System

We know you require data in order to objectively assess the performance of any cleaning service. That’s why we’ve designed a system that enables us to accurately assess our work while improving communication with clients and ensuring we remain accountable on every clean. That system is called the JAN-PRO Tracker®.

With the JAN-PRO Tracker® system, our office building cleaning service makes use of a variety of tools to assess, track, and analyze the results we provide. These tools include the following:

  • On-site customer communication logbooks. Our on-site logbooks offer an excellent avenue for written communication with our customers, which is essential when we do our work after business hours. These logbooks also track our services and provide a performance history so business owners always have a record on hand of the work we’ve completed.
  • Extensive checklist assessments. In order to assess our cleaning performance, we must first get a baseline for the current level of cleanliness and sanitation at your facility. Before beginning any office building cleaning program, we conduct an assessment with our extensive 50-point checklist. Thirty days later, we go through the same checklist to measure the progress we’ve made and analyze how we can further improve your facility.
  • Customer satisfaction surveys. We remain accountable to our customers through customer satisfaction surveys run by third-party companies, providing us with important feedback and data regarding our customers’ experience with our services.

Get started with an office building cleaning company you can count on today. Contact JAN-PRO Cleaning Systems – Twin Cities at (952) 238-1005 to set up a free commercial cleaning consultation in Roseville, Hopkins, Twin Cities, Minneapolis, St. Paul, Bloomington, or the surrounding MN communities.