At JAN-PRO® of Portland & Vancouver, we believe in providing measurable results and guaranteed office building cleaning services for our customers in Beaverton, Hillsboro, Portland, and Gresham, OR; Vancouver, WA; and the surrounding areas. Our rigorous dedication to tracking, assessing, and improving our performance sets us apart from other commercial cleaning companies in the Beaverton area. This meticulous approach to office building cleaning has allowed us to become a trusted cleaning services provider that benefits businesses from a wide range of industries.
Better Office Building Cleaning with the JAN-PRO Tracker
Our JAN-PRO Tracker® system is one example of our commitment to providing measurable results. This tracking system involves multi-tiered quality assurance checks and strict protocols that enable us to offer one of the best commercial cleaning guarantees in the industry. Here are just a few of the tools we use to analyze our performance under this system:
- On-site logbooks. Our owner-operators use on-site logbooks to track our services and communicate with our clients. We provide detailed, visit-by-visit records of our cleanings in these logbooks so business owners can easily keep track of our performance history and the services we’ve provided. And since these logbooks offer an effective outlet for written communication, our customers can update our team with their changing preferences in a convenient manner.
- Checklist assessments. The first step of our cleaning program is to perform an assessment of your facility using our 50-point checklist. This assessment measures the current levels of cleanliness and sanitation at your facility, providing us with a baseline we can later use to measure our office building cleaning performance. After 30 days, we’ll conduct a second assessment to quantify the improvements we’ve made for your facility and gain a better understanding of how we can continue to perfect your cleaning plan.
- Customer satisfaction surveys and Customer service calls. At JAN-PRO of Portland & Vancouver, we believe that true accountability requires open communication and feedback from our customers. For this reason, we include customer satisfaction surveys and customer service phone calls as part of the JAN-PRO Tracker® system. Feedback is crucial for remaining accountable to our sky-high internal standards while working to exceed our customers’ expectations.
Connect with JAN-PRO of Portland & Vancouver today by calling (503) 620-3881 to book a free office building cleaning consultation at your facility in Beaverton, Hillsboro, Portland, or Gresham, OR; Vancouver, WA; or a neighboring community.