What Should You Look for in a Commercial Cleaning Service?

Posted on December 28, 2023

Maintaining a clean and well-organized workplace is crucial to creating a positive environment that leaves a lasting impression on potential clients and existing customers. It can also help maintain a healthy environment that fosters productivity within your organization. 

However, finding reliable commercial cleaning services can be a daunting task. With so many cleaning companies that offer different products and services, finding the right team that caters to your specific needs can make the decision-making process difficult.

Conducting a thorough evaluation can help you choose a suitable service provider. Understanding each company’s capabilities can help you determine the one that aligns best with your needs.

Here’s a comprehensive list of essential qualities to look for in a service provider.


Benefits of Hiring a Commercial Cleaning Service Provider

Keeping your workplace clean and safe for employees and customers is important to maintain operational productivity. Outsourcing your cleaning activities to a commercial cleaning service can provide several benefits, including the following:

  • Professional Standards of Cleanliness: Commercial cleaning services are operated by experts with the knowledge, skills, and equipment necessary to clean your workplace thoroughly and efficiently. This is especially important in sectors such as healthcare, hospitality, and food service, where high standards of cleanliness and hygiene are a must.
  • Improved Health and Hygiene: Regular professional cleaning can help reduce the spread of germs and illnesses, leading to decreased absenteeism due to sickness and a healthier environment for everyone. All of these can contribute to a more productive workplace.
  • Time and Cost Efficiency: Outsourcing cleaning activities can free up your employees and management to focus on their core business tasks. This can lead to greater efficiency and productivity, potentially saving time and money in the long run. Commercial cleaning services can also be more cost-effective as they can buy cleaning supplies in bulk and use professional equipment to get the job done more quickly.
  • Customized Cleaning Solutions: Commercial cleaning services often offer plans tailored to your business’s needs. They can schedule cleaning services outside of regular business hours to avoid disruption to operations and adjust the frequency and type of cleaning services provided to suit your budget and needs.
  • Enhanced Corporate Image: A clean and well-maintained business environment can give customers and clients a positive impression, reflecting well on your company’s brand and reputation. By ensuring that your business premises always look their best, a commercial cleaning service can contribute to a more professional image.


Factors to Consider When Looking for an Effective Service Provider

Consider the following qualities when looking for a reliable commercial cleaning service provider for your business:

Level of Experience and Training

When it comes to hiring a cleaning company, the level of experience and ongoing commitment to service quality should be the top priority. Choosing a company that invests in consistent and meticulous employee training is vital to ensure they place a premium on strict safety protocols and the best cleaning techniques.

Additionally, regular training fosters accountability within the organization, which in turn ensures your facility is always cleaned with the highest standards in mind. This can reduce liability and increase safety, which is especially important in high-traffic areas or facilities requiring special sanitation attention. 


One of the most important factors when hiring a commercial cleaning service provider is their location. Choosing a company that is already working in your area can provide several benefits:

  • Familiarity: A local cleaning company will be more familiar with your area’s specific needs and challenges. They will know how to navigate the local labor market, which can be a considerable advantage when finding and retaining quality cleaning staff. They will also be able to tailor their services to meet your business’s and your location’s unique needs.
  • Quick Response: Another benefit of choosing a local cleaning company is that they’ll be able to respond quickly to any issues or concerns you may have. Because they’re located nearby, they can easily send someone out to address any problems, whether a spill needs to be cleaned up or a scheduling conflict needs to be resolved.

Scheduling Flexibility

It’s essential to choose a cleaning company that values your business’s needs and preferences. For instance, you may want to avoid disruptions to customers or your employees during office hours, so you would need a cleaning company that’s willing to work around your schedule. Alternatively, you may also prefer to have the cleaning done after business hours to avoid distractions. Discussing the cleaning company’s schedule and availability beforehand is always a good idea to ensure they are flexible enough to accommodate your needs.

Service Offerings and Packages

Businesses that require cleaning services often find it challenging to find a company that can provide the specific services they need. A reputable cleaning company should be able to understand the unique requirements of each business and offer customized cleaning plans that cater to their specific needs. 

The cleaning company should cater to various requirements, from basic tasks to the most complex procedures required to maintain a facility’s cleanliness. Find a company that offers a range of services, such as power washing, carpet and upholstery cleaning, hard flooring treatments, or special cleaning for special events, depending on the business’s specific needs.

Facilities and Industries Served

Different businesses have different requirements when it comes to cleaning, and you want to make sure that the company you choose can provide the appropriate service for your industry. 

For instance, while most offices may only require routine cleaning, establishments like healthcare facilities will have special requirements while complying with guidelines set by the Centers for Disease Control and Prevention (CDC) and other leading organizations. So, it’s always best to inquire about the types of facilities a cleaning company has serviced before, especially those similar to yours. 

Regardless of your industry, your cleaning company should be committed to creating a healthy work environment and delivering professional commercial cleaning services in NY that leave your premises spotless.

Sense of Professionalism

Look for a commercial cleaning company that is committed to establishing and maintaining positive, long-term relationships with its clients. A company that values personalized and courteous service is more likely to take care of all your requests and promptly address any concerns you may have. 

As part of the deliberation process, ask about establishing a primary point of contact and whether they can be reached outside business hours, if necessary. Additionally, inquire about how frequently they check in with you to ensure their cleaning routines exceed your company’s expectations. 

Supplies and Equipment

Outsourcing your cleaning crew can bring you plenty of advantages—and cost savings on cleaning supplies and labor is perhaps one of the most significant advantages you can enjoy. When you choose a professional cleaning service, be sure to confirm if they:

  • Possess the necessary expertise and equipment to handle your facility’s unique needs
  • Have special cleaning tools and supplies required to help you meet special sanitization requirements
  • Offer environmentally friendly commercial cleaning services
  • Purchase their cleaning supplies from reputable sources

Compliance with Industrial Safety Standards

When hiring a commercial cleaning company, it’s vital to ensure that they follow strict safety and industry standards, especially those in your industry. Aside from CDC guidelines, your commercial cleaning partner must also comply with the standards set by the following:

  • Occupational Safety and Health Administration (OSHA)
  • Environmental Protection Agency (EPA)
  • Health Insurance Portability and Accountability Act (HIPAA)

Additionally, verify if the company is licensed, bonded, and insured. A trustworthy and well-established cleaning service provider must have measures to protect your business’s pristine condition and confidentiality.


How to Choose the Best Commercial Cleaning Services in NY

Here are some tips on how to find the best commercial cleaning services in NY: 

  1. Identify your cleaning needs and be as specific as possible.
  2. Research and compile a list of commercial cleaning companies in your area.
  3. Check the services they offer, their rates, and their availability.
  4. Ask for references. 
  5. Do your research on the company’s equipment and cleaning standards.
  6. Inquire about their hiring processes, including background checks and training.
  7. Ask about their cleaning processes and whether they use a detailed cleaning checklist.
  8. Ask about their insurance coverage to protect both themselves and your company.
  9. Read reviews and ask for recommendations from other businesses in your industry.
  10. Be willing to negotiate reasonable and fair prices.


Hire a Reliable Commercial Cleaning Service Provider with JAN-PRO Cleaning

As a leading commercial cleaning service provider in NY, JAN-PRO Cleaning brings a wealth of experience and expertise that helps you address your facility’s unique needs. To know more about JAN-PRO Cleaning commercial services, you may reach out to certified local franchisees to schedule a consultation.