At JAN-PRO® of Las Vegas, we believe in providing measurable results and guaranteed services for businesses in the Las Vegas area. It’s this dedication to tracking, measuring, and constantly improving our performance that sets our office building cleaning services apart from other commercial cleaners in Clark County or the Las Vegas area. This approach has enabled us to remain a trusted cleaning services provider in the local area. Businesses know they can turn to us when they require in-depth office building cleaning that will improve their facility and help them promote a positive image to their clients.
High-Quality Office Building Cleaning with the JAN-PRO Tracker
Our JAN-PRO Tracker® system is one of the elements that allows us to provide measurable results on every single clean. This system is a multi-tiered quality assurance tool that makes use of rigorous protocols to ensure we’re delivering high-quality customer service and results that exceed our clients’ expectations. Thanks to this tracking system, we’re able to offer one of the strongest guarantees in the commercial cleaning industry, instilling confidence in local business owners when they choose to partner with our team of cleaning experts.
The JAN-PRO Tracker® system consists of several tools that record, track, and analyze our services, helping improve our communication with clients and keeping us accountable through external oversight:
- Customer communication log books. Our owner-operators use on-site log books as a vehicle for customer communication and tool for tracking our progress. These log books offer a detailed record of our cleaning visits as well as an effective way to maintain communication with your cleaning team.
- Checklist assessments. An initial 50-point checklist assessment is performed before our first cleaning visit to evaluate the current state of your facility. After a 30 day period, we’ll conduct a second assessment to analyze the improvements our cleaning services have made. We’ll continue to go through periodic assessments to measure our performance and make improvements as needed.
- Customer satisfaction surveys. We believe external perspectives are essential to accountability. That’s why the JAN-PRO Tracker® system includes third-party customer satisfaction surveys; they hold us accountable to our customers’ sky-high standards and expectations for quality office building cleaning services.
Connect with JAN-PRO of Las Vegas today by calling our office at (702) 952-1111 to schedule a free office building cleaning consultation in Clark County or the Las Vegas area.