Happy customers are key to a thriving restaurant. But nothing will make your customers unhappy faster than an unclean restaurant. Studies have found that 3 in 4 patrons would never return to a restaurant where they spotted cleanliness issues. And thanks to the power of social media, all it takes is one displeased customer to damage your restaurant’s reputation. So, when you’re hiring a restaurant cleaning service, the right choice — or wrong choice — could make or break your business.
At JAN-PRO®, we know the importance of first-rate cleaning and hygiene within the food service industry. We also know what makes a first-rate cleaning service truly first-rate. Here are four must-have qualities that you’ll want to look for when hiring a local restaurant cleaning service.
1. Restaurant-Specific Cleaning
Restaurant cleaning services differ from other janitorial services in a number of important ways. Poor hygiene is a much bigger risk in a restaurant setting than it is in an office or a retail store, and restaurants are subject to wider, more strictly enforced health and safety regulations than most other workplaces.
Given these circumstances, you need a cleaning company that offers restaurant-specific services — not a one-size-fits-all model that they adjust to fit food service facilities. Cleaners should:
- Know the most effective cleaning methods and products used in restaurants.
- Understand health and safety concerns faced by the food service industry.
- Be familiar with OSHA regulations as well as local health code standards.
2. Pristine & Sparkling Bathrooms
Unclean bathrooms are a massive red flag to restaurant patrons. In surveys, upwards of 70% of customers say they would never return to a restaurant with unclean bathrooms. More than 80% say that if a restaurant has dirty bathrooms, they assume it also has a dirty kitchen.
Any reputable restaurant cleaning service will know the importance of bathroom cleaning for restaurants, and will do what it takes to make your bathrooms as fresh, clean, and pristine as possible. High-quality bathroom cleaning includes spotless surfaces, professional disinfection, effective odor control, and close attention paid to high-touch surfaces, like door handles, faucet handles, and towel dispensers.
3. Wide-Spectrum Disinfection
High-quality disinfection is a critical quality in any restaurant cleaning service. Foodborne bacteria, like salmonella and E. coli, can thrive in restaurants without strong cleaning and disinfection practices. But restaurants need to be careful about which types of disinfectants they use, since common disinfectants, like chlorine bleach, can’t be used on certain surfaces and can create safety issues due to toxicity. Finding a cleaning service that offers wide-spectrum, non-toxic disinfection can safeguard you and your customers against bacterial outbreaks.
4. Odor Control & Air Quality
After cleanliness issues, unpleasant odors are one of the biggest turn-offs for restaurant customers. Some restaurant cleaning services offer robust and effective options for odor neutralization, while others lack the know-how, equipment, and deodorizing agents to effectively fight odors in a restaurant setting.
Similarly, different cleaning services take different approaches to air quality. A cleaning service that uses HEPA filter vacuums and fume-minimizing cleaning methods can give your restaurant the atmosphere it needs for happy customers.
At JAN-PRO, our restaurant cleaning services offer everything your restaurant needs for a clean, healthy, and attractive restaurant. JAN-PRO owner-operators are specially trained and equipped for the food service industry’s biggest cleaning challenges, delivering a pristine clean with help from microfiber technologies, HEPA filter vacuums, and our exclusive EnviroShield® disinfection and odor removal system.
Call 866-355-1064 today to request a FREE consultation and estimate from your local JAN-PRO.